Health Services

NMCCL Pharmacies

PHARMACY NOTICE: Satellite Pharmacy at Camp Lejeune MCX Closed


At this time, the Satellite Pharmacy at the Camp Lejeune MCX is only filling REFILL, refrigerated medications called into the ScriptCenter Refill Kiosk at the Lejeune MCX. The Satellite Pharmacy at the Camp Lejeune MCX is undergoing refurbishments. Please proceed to the Main Pharmacy at NMCCL for new or renewal prescriptions.
You are also able to get medications out in town at a TRICARE-approved pharmacy.
Please use this tool to search for pharmacies in your zip code: https://militaryrx.express-scripts.com/find-pharmacy

Our Military Pharmacy Services

We’re pleased to provide pharmacy services to all our patients. You can fill prescriptions at no cost from any of our pharmacy locations. If you have a prescription from a TRICARE network or non-network doctor, you may fill it here, as long as it’s available on our Basic Core Formulary.

Maintenance/Renewal Drugs

Maintenance (or renewal) drugs are those you take regularly for a chronic condition (i.e., drugs to control blood pressure or cholesterol). All beneficiaries must refill certain maintenance drugs through home delivery or at military pharmacies. This does not apply to active duty service members. Search the List of Maintenance/Renewal Drugs to see if you have a prescription you should have transferred to be filled here at NMCCL or via home delivery.

Transferring Prescriptions

If you have prescriptions at a TRICARE network pharmacy, you may transfer your prescriptions to our military pharmacy. Call the Express Scripts Member Choice center at 877-882-3335 to learn more about prescription transfers.

Basic Core Formulary

All military pharmacies have a Basic Core Formulary. The Basic Core Formulary is a list of drugs that are available at all full-service military pharmacies. View our formulary list see if your drug is available.

Services & Locations

New/Renewal Prescriptions

If your provider is located at our facility:

  • Your provider can send it to the pharmacy electronically
  • You can turn in a paper prescription at the pharmacy

If your provider is a civilian TRICARE-authorized one, view our formulary list see if your drug is available.

  • If yes:
    • Ask your provider to send the prescription electronically
    • Bring your paper prescription here to be filled
  • If no:
    • Fill your prescription using home delivery, or at a network pharmacy

Renewal Prescription (Out of Refills): Provider enters a new prescription for a medication when the patient has NO MORE refills.

New and Renewal* Pharmacy Locations

Refill Prescriptions

It’s easy to refill your prescription at NMCCL.
If you’re a registered user on the MHS GENESIS Patient Portal, you may be able to order refills online. If not, call our automated refill line at 910–460–5786 to complete your refill.

Pharmacy Automated Refill System

1.     Using a touch tone phone, dial 910-460-5786.
         Press Option 1 for Refills
                       Option 1 - ScriptCenter Prescription Refill Kiosk at Lejeune Main Exchange
                       Option 2 - Naval Hospital Clinic Annex Drive-Thru Pharmacy
                       Option 6 - ScriptCenter Prescription Refill Kiosk at New River Exchange
2.     Enter the patient's 8-digit date of birth (MM/DD/YYYY) followed by the pound sign (#). Example: 01/01/1988#
3.     Enter only the numeric portion of your prescription number followed by the pound sign (#).
  • Refills MUST be picked up within 10 days or it will be returned to stock.
  • Refills requested will be available THREE business days after calling in refill. 

Refill Prescriptions Online

You can now use the MHS GENESIS Patient Portal to request refills for most prescriptions from your military pharmacy. 
1. Click "RX Refills" on the right side of the screen.
2. Follow prompts to select medications for refilling and the appropriate pick-up location.
Click image to open Patient Portal!

Refill Pharmacy Locations

Prescription Pick-up

SKIP THE WAIT! Use Q-Anywhere! 

Visit the Get In Line website to access Q-Anywhere or text "Get in Line" to 833-338-1717

Q-Anywhere applies to NEW prescriptions or RENEWAL prescriptions entered electronically. Q-Anywhere does not apply to refills or written prescriptions. 
Medications are ready for pickup the next business day and must be picked up within 10 days.

Q-Anywhere is available for use at the Medical Center Pharmacy and the Satellite Pharmacy at the Lejeune MCX during pharmacy operating hours.

NOTE: This is for electronically submitted prescriptions ONLY; written prescriptions will not work for Q-Anywhere.

Q-Anywhere Texts Diagram
Q-Anywhere Web Based Access Diagram


Other Pharmacy Options

As a TRICARE beneficiary, you have other pharmacy options:

Prescription Costs

While there are no costs for prescriptions here at NMCCL, there are costs for filling prescriptions via home delivery or at network pharmacies for all non-active duty beneficiaries.

Prescription Options

TRICARE's prescriptions are managed through the pharmacy contractor, Express Scripts.
TRICARE has several pharmacy options. Each option is available worldwide, but there are some limits overseas
Try TRICARE's home delivery option through Express Scripts!

 

Active duty service members have a $0 copayment for covered drugs at any pharmacy.

TRICARE Formulary

The TRICARE Formulary is a list of generic and brand-name prescription drugs covered by TRICARE. You can search the TRICARE Formulary to:

  • See how much it costs and where you can get it filled
  • See if your prescription needs prior authorization
  • Look up the medical necessity criteria
  • Get the prior authorization and medical necessity forms for your prescription

 

Contact Us

Automated Refill

Available 24/7
910-460-5786 

Outpatient Pharmacy Call Center

Monday-Friday
8 a.m. to 4 p.m.
910-450-4171

Q-Anywhere

Monday-Friday, 8 a.m. to 2 p.m. (Main Pharmacy)
Monday-Friday, 9 a.m. to 2 p.m. (Lejeune MCX Pharmacy)

MHS GENESIS Patient Portal
 
Don't forget to keep your family's information up to date in DEERS!