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Naval Medical Center Camp Lejeune
Naval Medical Center Camp Lejeune
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Camp Geiger Branch Medical Clinic
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TRICARE
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Oct. 21, 2024
TRICARE Enrollment Freeze and Scheduled milConnect and Beneficiary Web Enrollment Outage Beginning Oct. 25: What To Know
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Frequently Asked Questions (FAQs)
Frequently asked questions about our facility.
Naval Medical Center Camp Lejeune FAQs
What is considered a fever?
A fever is a temperature at or above 100.4 F(38 C ).
How do I find out my child’s PCM?
Log into
MHS GENESIS Patient Portal
or call Humana Military (Tricare) 800-444-5445.
How can I change my child’s PCM?
Log into
MHS GENESIS Patient Portal
or Call Humana Military (Tricare) 800-444-5445.
Is my child up to date on Immunizations?
Log into
MHS GENESIS Patient Portal
or call 910-450-4165.
Do you accept walk-ins?
Yes, please call 910-450-4500 and ask to be triaged by our clinic nurse.
We missed our appointment, what do we do?
Please call 910-450-4500 to reschedule.
I am going to be late for my appointment what should I do?
Please call 910-450-4500.
What happens if I can’t get a face to face appointment when I need one?
We offer virtual appointments, nurse phone triage, urgent care and ER. Call to speak to a clinic nurse to discuss your options 910-450-41500.
What happens if my current referral expired?
Please call 910-450-4357 to request a new referral.
How do I obtain a copy of my child’s medical record?
Log into
MHS GENESIS Patient Portal
or call outpatient medical records 910-450-4162.
How can I request a medication refill?
Log into
MHS GENESIS Patient Portal
and click RX Refills tab or call 866-207-1028.
How can I request a new prescription?
Log into
MHS GENESIS Patient Portal
or call 910-450-4500 (some prescriptions may require additional information/appointments at the providers discretion).
What If I want to speak to a nurse after normal business hours?
If it is an Emergency please dial 911 or go to the nearest Emergency room. For a nurse please call National Nurse Advice Line 800-874-2273 option 1.
Can I drop off my child’s physical form to be completed without an appointment?
Yes forms can be dropped off If your child has an updated well visit. EFMP/Overseas Screening may require additional visit or information.
My provider has put in a referral for my child what’s next?
Please call 910-450-4357 after 48–72 working hours to activate your referral.
How can I provide constructive feedback regarding my experience at Naval Medical Center Camp Lejeune Pediatrics?
Put your comments on
ICE
.
TRICARE FAQs
Find answers to your TRICARE questions
Military Health System FAQs
Find answers to your Military Health System questions
Emergency FAQs
What should I do if I have a non-life threatening health issue?
Call or visit your nearest urgent care facility if you have a non-life-threatening health issue. If you have a life-threatening health issue, call 911 immediately.
What should I do if I have a life-threatening health issue?
Call 911.
If you're on base, let emergency dispatch know you're on Marine Corps Base Camp Lejeune.
What should I do if I’m still unsure if I need urgent care?
Call the Military Health System Nurse Advice Line at 1-800-874-2273, option 1, to speak to a registered nurse. Visit
MHSNurseAdviceLine.com
for web and video chat options.
Does NMCCL provide emergency care services?
Yes, NMCCL providers emergency care services 24 hours a day, 7 days a week.
Don't forget to keep your family's information up to date in
DEERS
!