NMCCL Pharmacy

 

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Requesting Prescription Refills

We have two ways to refill your prescriptions:

Option 1: Online

• Log in to the MHS GENESIS Patient Portal and select the Rx Refills tab.

• Select the medication(s) you want to refill.
• Follow the prompts to select where you want to pick it up.
• You’ll be given a date and time when your refill(s) will be ready to pick up.

Note: If you’re not a registered user, you’ll need to sign up first.

Option 2: By Phone

• Call our pharmacy refill line at 910-460-5786. Then, follow the prompts to select where you want to pick up your refills.
  • Option 1 MCX ScriptCenter
  • Option 2 Drive-Thru at NH200 Clinic Annex
  • Option 6 MCAS ScriptCenter

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Picking Up Your Prescriptions

Main Pharmacy – New/Renewals

Naval Medical Center Camp Lejeune

100 Brewster Blvd
Camp Lejeune, NC 28547
Monday - Friday 8 a.m.–5 p.m.
Sat & Sun CLOSED
 

ScriptCenter – Refills

Camp Lejeune Exchange

MCAS New River Exchange

Certain items may not be available from the ScriptCenter, such as refrigerated medications and oversized items. Orders that cannot be stored in ScriptCenter would be picked up at the respective locations: 

Camp Lejeune Exchange

1231 Birch St.
Camp Lejeune, NC 28542
Monday - Friday 9 a.m.–5 p.m.

MCAS Medical Clinic

Bldg AS4021 Canal St.
Jacksonville, NC 28540
Monday – Friday 9 a.m.–5 p.m. (closed for lunch 1200-1230)

Drive Thru – Refills

NH200 Naval Hospital Clinic Annex

200 Recovery Way
Camp Lejeune, NC 28547
Monday - Friday 8 a.m.–6 p.m.
Saturday 8 a.m.–4 p.m. (closed for lunch 12–12:45 p.m.)
Sun CLOSED

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Drug Take Back Program

Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm.
If you want to dispose of unwanted or unneeded drugs:

• Drop them in the secure bin located
  • Main pharmacy
  • MCX (Monday – Friday 9 a.m.–5 p.m.)
  • MCAS medical clinic (Monday – Friday 8 a.m.–4 p.m.)

OR

• Pick up an envelope, take it home, and mail them to the destruction agency.

Several exclusions apply. This includes:

• syringes
• needles
• liquids greater than 4 ounces

Also, if a medication appears on the FDA Flush List, it may be disposed by flushing.

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Frequently Asked Questions

How do I know if my prescription is covered?

All military pharmacies follow the TRICARE Formulary – a list of TRICARE-covered  prescription drugs and supplies. The TRICARE Formulary lists:

• Which drugs are covered.
• Drug information and frequently asked questions.
• Cost details ($0 at a military pharmacy and out-of-pocket costs elsewhere).
• Medical necessity/prior-authorization requirements and link to forms.
  • If a prior-authorization and/or medical necessity is required, your provider must submit the request to TRICARE before your prescription can be filled.

Can my network provider send controlled substances prescriptions electronically?

Yes! By regulations, all prescribers should send controlled substance prescriptions electronically.

Can I refill a prescription if the last fill was not at a military pharmacy? 

Yes! Call our main pharmacy line and ask them to transfer the prescription FROM your current pharmacy. It’s helpful to have the prescription bottle available to provide the pharmacy name, phone number, prescription number, and medication name and dates. Please allow 72 hours for transfers to be processed.

Can I pick up medications for another person?

Yes! Please bring a valid uniformed services ID (or photocopy, digital pictures) for all patients getting prescriptions. Please note: Children 10 years of age or older must have their own ID card.

What is the difference between a new, refill, and renewal prescription?

A new prescription (Provider initiated) - Provider enters a new prescription medication order (Includes ER and Discharge medications).
A refill (Patient initiated) - Patient’s current medication order has remaining fills left as notated on prescription label.
A renewal (Provider initiated) - Provider enters a new prescription medication order when the patient has no more refills on their current order.

What if I need a non-formulary or non-stocked medication?

If you’re prescribed a non-formulary medication, Tricare will require special documentation from your provider. If approved, expect a longer turnaround time for preparation and ordering. You may have to use an alternative pharmacy option, such as Tricare retail network pharmacy or the Tricare Pharmacy Home Delivery Program.

What do I do if my medication is out of stock?

• MTF pharmacies can order most medications. Be sure to ask for the expected resupply date so you know whether to wait or seek another option.
• You can fill your prescription at a TRICARE network pharmacy or TRICARE Home Delivery. TRICARE copayments apply.

• You can ask your provider if they can approve a switch to an alternative medicine. A new prescription order will need to be placed by your provider.

I’m deploying. How can I fill my prescriptions?

Before deploying, MTF pharmacies can provide your initial deployment prescription in a quantity to support your deployment within legal requirements. You can fill prescriptions and get refills through the Deployment Prescription Program once in theatre if the location is not restricted by foreign postal law.