NMCCL Pharmacies

Pharmacy Notice

The Pharmacy Refill Line will be down for maintenance on Tuesday, January 27, 2026, from 4-6 p.m.

Our Military Pharmacy Services

We’re pleased to provide pharmacy services to all our patients. You can fill prescriptions at no cost from any of our pharmacy locations. If you have a prescription from a TRICARE network or non-network doctor, you may fill it here, as long as it’s available on our Basic Core Formulary.

Maintenance/Renewal Drugs

Maintenance (or renewal) drugs are those you take regularly for a chronic condition (i.e., drugs to control blood pressure or cholesterol). All beneficiaries must refill certain maintenance drugs through home delivery or at military pharmacies. This doesn't apply to active duty service members.

Transferring Prescriptions

If you have prescriptions at a TRICARE network pharmacy, you may transfer your prescriptions to our military pharmacy. Call the Express Scripts Member Choice center at 877-882-3335 to learn more about prescription transfers.

TRICARE Formulary

The TRICARE Formulary is a list of generic and brand-name prescription drugs covered by TRICARE. You can search the TRICARE Formulary to:

• See how much it costs and where you can get it filled
• See if your prescription needs prior authorization
• Look up the medical necessity criteria
• Get the prior authorization and medical necessity forms for your prescription

Services & Locations

New/Renewal Prescriptions

If your provider is located at our facility:

• Your provider can send it to the pharmacy electronically
• You can turn in a paper prescription at the pharmacy

If your provider is a civilian TRICARE-authorized one, view our formulary list see if your drug is available.

• If yes:
  • Ask your provider to send the prescription electronically
  • Bring your paper prescription here to be filled
• If no:
  • Fill your prescription using home delivery, or at a network pharmacy

Renewal Prescription (Out of Refills): Provider enters a new prescription for a medication when the patient has NO MORE refills.

New and Renewal* Pharmacy Locations

Refill Pharmacy Locations

Refill Prescriptions

It’s easy to refill your prescription at NMCCL.
If you’re a registered user on the MHS GENESIS Patient Portal, you may be able to order refills online. If not, call our automated refill line at 910-460-5786 to complete your refill.
 
Refill Prescriptions Online
You can now use the MHS GENESIS Patient Portal to request refills for most prescriptions from your military pharmacy. 
1. Click "RX Refills" on the right side of the screen.
2. Follow prompts to select medications for refilling and the appropriate pick-up location.

Click image to open Patient Portal!

Other Pharmacy Options

As a TRICARE beneficiary, you have other pharmacy options:

• You can use the TRICARE Pharmacy Home Delivery to have prescriptions sent to your home. This is the least expensive way to fill prescriptions after filling it here.
• If you need a prescription filled after hours or when traveling, use a TRICARE network pharmacy.

Prescription Costs

While there are no costs for prescriptions here at NMCCL, there are costs for filling prescriptions via home delivery or at network pharmacies for all non-active duty beneficiaries.

Prescription Options

TRICARE's prescriptions are managed through the pharmacy contractor, Express Scripts.
TRICARE has several pharmacy options. Each option is available worldwide, but there are some limits overseas
Try TRICARE's home delivery option through Express Scripts.

Active duty service members have a $0 copayment for covered drugs at any pharmacy.