Naval Medical Center Camp Lejeune News & Updates
RETIREE HEALTH CARE TOWN HALL
NMCCL will host the first Retiree Health Care Town Hall of 2025 on Wednesday, February 26 at 2 p.m.
The Retiree Health Care Town Hall will be held in the Galley located on the Lower Level of NMCCL.
Topics will include My Scheduled Virtual Visit appointment options and other NMCCL updates!
We hope to see you there!
‼ PHARMACY UPDATE ‼
Due to last week’s inclement weather impacting pharmacy operations, we are experiencing extremely long wait times at the moment. This applies to ALL pharmacy services including Q-Anywhere and the Refill Drive-Thru. We have teams working diligently to fill medications, but we ask for your understanding with our staff this week!
Appointment Call Center Update
Beneficiaries are advised that as of February 1, 2025, the Appointment Call Center (ACC) hours have been modified and appointments can be made Monday thru Friday from 7a.m.–5p.m. The ACC will remain closed weekends and Federal Holidays.
Pharmacy Refill Line
Update your contacts! NMCCL pharmacy refill number has changed.
MHS Genesis Announcement
Beneficiaries are advised that the official MHS GENESIS Patient Portal is accessible at https://patientportal.mhsgenesis.health.mil. It remains a secure website for 24/7 access to your personal health information.
If you find any websites that reference the MHS GENESIS Patient Portal or other information about MHS GENESIS that are not part of the .mil domain, those are not official government websites or affiliated with the Department of Defense or Military Health System. For your cyber safety, only use official websites.
If you have questions about the MHS GENESIS Patient Portal, you can call the Defense Health Agency Global Service Center at 800-600-9332 or DSN 312-838-3000, available 24/7 or visit https://patientportal.mhsgenesis.health.mil.
Q-Anywhere Update
Introducing another way to access Q-Anywhere!
Q-Anywhere lets you “get in line” rather than wait at the pharmacy for your new or renewal prescriptions.
You can now access the system on your computer, tablet, or through your phone’s internet browser.
Click this
website link to access Q-Anywhere or text
"Get in Line" to 1-833-338-1717.
A perk with the website option, you now can leave a personalized message for the pharmacist regarding your medication. Just follow the onscreen prompts after logging with your DOD ID number.
Remember, Q-Anywhere is for NEW or RENEWAL medications, not refills, that are entered electronically. Q-Anywhere does not work for written prescriptions.
Medications are ready for pickup the next business day and must be picked up within 10 days.
Q-Anywhere is available for use at the Medical Center Pharmacy and the Satellite Pharmacy at the Lejeune MCX during pharmacy operating hours:
https://camp-lejeune.tricare.mil/Health-Services/Pharmacy
Flu Vaccines & COVID Vaccines
TRICARE family members and retirees are able to get the flu vaccine at the NMCCL Immunizations Clinic during clinic operating hours.
Vaccines are available for those 6 months and older.
Active-duty personnel receive their flu vaccines from their assigned medical clinic rather than at the expo.
In accordance with Defense Health Agency policy, NMCCL is able to give flu vaccines only to TRICARE beneficiaries and NMCCL health care personnel.
MHS GENESIS
Scheduling Appointments Online
You can now schedule primary care appointments with Family Medicine and the Pediatrics Clinic appointments online through the MHS GENESIS Patient Portal!
When logged into your portal, click “Appointments.” You will have the option to schedule by provider or by visit reason. If you search by “Visit Reason,” select either “Primary Care" or “Pediatric Primary Care.” Find your team and follow prompts to schedule!
Please note, this option is only active for primary care appointments with Family Medicine and Pediatrics at this time. As soon as more options become available, we will update!
Access the MHS GENESIS Patient Portal now.